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5. Evaluate and Take Measures

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In order to develop and ensure that your company is focusing on the right issues, it is important that it evaluates its work. If you have set measurable goals, it will be easier to demonstrate the outcomes of your work. Get your employees involved and regularly evaluate what works well and what needs to be addressed. Also, get external stakeholders involved in the process through, for example, a customer survey on the brand before and after the implementation of sustainability work.

As your company's circumstances are constantly changing, it is important that the analysis of risks and opportunities conducted regularly. In the same way, you will continuously develop the financial goals of the business, your company’s sustainability work needs to be evaluated and developed alongside economic tasks. This will give you an idea of how the financial performance of the company relates to its sustainability work

Take measures

Internal shortcomings
All employees should be familiar with the internal guidelines and how to act if they have suspicions of shortcomings in the company's sustainability work or a breach of the code of conduct. If you detect sub-stadnard porocessss internally, either through monitoring or through the whistle-blower function, the company should take steps according to the set action plan developed, and detailed in Step 2. There should also be guidelines for how external parties can report inconsistencies or violations within the company.

Shortcomings in the supply chain
If a supplier audit reveals that there are shortcomings in the supply chain, the company should:

  • Point out the shortcomings to the supplier – it is not always the case that they are aware that they are doing something wrong.
  • Develop an action plan for the supplier with information on what is to be addressed and the deadline for when correction(s) should be implemented by the supplier.
  • Follow up and check that all measures have been taken.
  • If the supplier does not take the necessary action, you must consider whether to continue the partnership. If you have included sustainability conditions and/or the code of conduct in the agreement you have with the supplier, and defined the measures to be taken if requirements are not met, you need to implement the measures and/or consequences detailed in the agreement.

Serious shortcomings
If you discover serious shortcomings or violations in the value chain, you are welcome to get in touch with Business Sweden’s local office in the relevant market for advice on how to proceed.

If a crime has been committed, a competent authority should be notified in accordance with national rules and procedures.

When it comes to corruption cases, Transparency International’s Advocacy and Legal Advice Centres (ALACs) are available free of charge along with confidential advice for both the party exposed to corruption and those who have witnessed corruption take place.