FLIR Systems is the world’s largest producer of commercial thermal imaging systems. FLIR offers a diversified portfolio that serves a number of applications in government & defense, industrial, and commercial markets and is seeing strong growth in demand for its products globally.
In 2007, FLIR realized that Taiwan, being a technology focused market with a large manufacturing base offers great potential for the company and turned to Business Sweden for support. In order to achieve desired growth on the market, Business Sweden supported FLIR to identify competent distributors, as well as set up a local B2B hotline service to support FLIR efficiently manage income leads.
“Business Sweden has played a pivotal role for us to further expand our business in Taiwan. Business Sweden has assisted us to identify new possible channel partners and in the process to recruit a local country Manager. We have used their services for office, finance and administration support. Business Sweden’s office has as well been a representative place for various meetings with potential customers and channel partners.” Lars Lidman, Vice President Sales Marketing - Asia Pacific, FLIR Systems
In 2014, in order to further manage the market growth, FLIR Systems decided to set up its own presence in Taiwan. Business Sweden was then assigned to support FLIR to recruit its first employee in Taiwan, as well as to support with HR services and co-working space at Business Sweden’s office. This helped the company gain a local presence, while minimizing risk and having a short time to market. The support continued to 2017 when the company moved out from Business Sweden, set up a regional R&D center and expanded to more than 10 employees in Taiwan.
"Starting with sales representative office in Taiwan, there are lots effort for logistic and unpredictable problem while dealing with local customer. With support from BSO, I could focus on business and marketing development, and appropriate facilities for office and meeting rooms are important factor to get trust from partner and customers." Wayne Sun, Sales Manager – Taiwan, FLIR Systems
“Taiwan offers great potential for technology focused companies looking for a strong engineering base for regional sales or R&D” says Vlad Månsson, Market Manager for Business Sweden Taiwan. “The large talent pool, attractive cost level and strong protection of IP-rights are some of the reasons why we see companies such as FLIR set up R&D or regional sales teams in Taiwan”.