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The Services Revolution

14 March 2018

The services revolution - a global opportunity for Sweden and Swedish companies

The global marketplace is at a technological turning point. New technologies and innovations, industrial ecosystems and the expanding reach of digitally-driven platform companies are fueling the pace of a global services revolution. Sweden’s business sector and Swedish companies are in a strong position to lead the trend and stake their claim in tomorrow’s reshaped worldwide markets.

To ensure continued success and export strength, Swedish companies need to reassess the future and adopt services-oriented business models. The ones with a bold vision can become tomorrow’s innovators and lead the services revolution. At the same time, this imposes challenges in terms of meeting their demands for skilled talent.


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Business Sweden has, in cooperation with the trend analyst consultancy Kairos Future, outlined three potential paths for Sweden’s industrial and services sector over the next decade. For each scenario, Business Sweden has calculated and analysed the economic effects for Sweden. To better understand how servicification is likely to impact industry, Business Sweden has conducted a number of interviews with business executives at large companies in Sweden.

The report is a useful guide to further understand the underlying forces of the services revolution and its impact – and that it helps illustrate that Sweden’s economy and businesses are facing a critical moment filled with challenges and unprecedented opportunities

Download the full report here

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Lena Sellgren

Chief Economist
+46 703 121 902